Cancellation Policy

• Sessions may be cancelled at least 24 hours prior to the scheduled time
• Cancellations made within 24 hours are not eligible for refund
• Rescheduling may be allowed once, subject to availability

Program-Based Services

• Teacher Training Programs and multi-session packages may have limited or no refunds once commenced
• Partial attendance does not qualify for refunds
• Rescheduling is subject to batch availability

Refund Policy

Refunds are applicable only when:

• The service/session has not been availed
• Cancellation is made within the permitted time window

Non-Refundable Situations

• Completed sessions
• Missed sessions (no-show)
• Partially used programs
• Digital services once accessed

Refund Processing

• Approved refunds will be processed within 7–10 business days
• Refunds will be issued to the original payment method